PMC – Reflections on 2020

Our 2020 Projects

We were proud to win several new projects in 2020, but perhaps our most notable project was the extensive work that we carried out at the Albert Dock. We carried out essential fire safety maintenance to a Grade 1 listed building, making sure it complied with current regulations as well as respecting the existing structure and materials of the building.

 We also refreshed several large common areas at St Paul’s Square in Liverpool, refurbished Day Lewis Pharmacy’s properties in the North West and Yorkshire, and won projects with supermarket chain Iceland throughout the North West.

Our new clients for 2020:

• Iceland
• Asda
• Ralph Lauren
• Lush
• Landwood Group
• Keppie Massie
• Mason Owen
• Liverpool John Moores University

 Impact of COVID

PMC stayed open for business throughout the entirety of 2020, working through the challenges that COVID 19 threw our way and adjusting our procedures and Health & Safety policies to fall in line with government guidelines. We worked hard to make sure we kept providing the same reliable service as safely as possible.

What we have learnt and achieved

The most important thing that we learnt this year was how to adjust and change to what was happening around us quickly. Our business has always been able to adapt with the times – we started as a cleaning business and gradually grew to provide multiple services in the property maintenance and construction industry due to the growing demand for these services and our reputation for high quality work.

The same can be said this year. For example, our retail clients needed to be fully prepared and equipped for when they were allowed to re-open, so we installed signage, antibacterial stands and more in preparation for that day. For some of our other clients, such as large supermarkets like Iceland, Asda and pharmacy chains, their priority was staying open throughout the pandemic. We attended urgent jobs to fix doors, glass and plumbing with a fast turnaround to enable this to happen.

Obviously, many of these services were new for PMC, but our clients knew that we would be a trusted pair of hands at this difficult time.

What we want to take into 2021

The main thing that PMC learnt as a company in 2020 is the importance of preparation. Throughout the turmoil of 2020 we learnt that we are well equipped to deal with anything that is thrown at us, and our procedures and preparation are the keys to our success. We’ll be taking this knowledge and confidence forward to serve us, and our customers, into 2021 and beyond.

A note from the Managing Director…

“I would like to thank my entire team who have all enabled PMC to come out of 2020 far stronger than we went in. A huge thank you also goes to our clients: those who we have worked with for years, who trusted us to continue our good work; and our new clients, who we won due to other contractors not being able to cope with the new procedures required and costs involved.

On a personal note I take great pride in the knowledge that my team and company have provided such a strong service in 2020, and that things can only get better going forward.

We look forward to an even better 2021.” – Ross O’Neill, Managing Director